Privacy Policy for SG Hospitality Services
SG Hospitality Services (“SGHS,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website (https://sghospitalityservices.in/) and our services.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Details: Name, email address, phone number, postal address.
Booking Information: Stay dates, guest preferences, payment details.
Identification Details: National ID, passport (where legally required).
Website Usage Data: IP address, browser information, usage patterns using cookies and similar technologies.
Feedback & Communication Records: Reviews, survey responses, communication with customer service.
2. How We Collect Information
We collect personal information through:
Direct interactions (e.g., bookings, queries, feedback forms).
Automated technologies (e.g., cookies on our website).
Third-party partners assisting in providing our services.
3. Use of Your Information
Your information may be used for:
Processing and confirming bookings and payments.
Responding to your inquiries and providing customer support.
Improving our services, website functionality, and customer experience.
Sending marketing and promotional communications (with your consent, where required).
Fulfilling legal, security, and compliance obligations.
4. Disclosure of Information
We may share your data:
With trusted third-party service providers performing services on our behalf (e.g., payment processors, IT support).
To comply with legal requirements, court orders, or governmental requests.
In connection with a business transaction (e.g., merger, acquisition).
We ensure third parties adhere to appropriate privacy and security obligations.
5. Data Security
We implement reasonable technical and organizational measures to guard your personal information against loss, misuse, or unauthorized alteration and access. However, no online transmission or storage is 100% secure. In case of any suspected breach, please contact us immediately.
6. Data Retention
Your personal information is retained only as long as necessary for the purposes described in this policy or as required by applicable laws. After that, data is safely deleted or anonymized where appropriate.
7. Your Rights & Choices
Depending on applicable laws, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your personal data.
Withdraw consent for processing (where applicable).
Object to or restrict processing under certain circumstances.
To exercise your rights, contact us at the address below.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance website functionality, personalize your experience, and analyze site usage. You can manage cookie preferences through your browser settings.
9. International Data Transfers
If your data is transferred outside your country of residence, we ensure adequate safeguards for the protection of your personal information in accordance with applicable data protection laws.
10. Children’s Privacy
Our services are not targeted at children under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us for deletion.
11. Changes to This Policy
SGHS may modify this policy from time to time. Updates will be posted on this page with a revised effective date. Please review periodically.
12. Contact Us
For any questions, concerns, or to exercise your data rights, please contact:
SG Hospitality Services
Official website: https://sghospitalityservices.in/
Email: sghooty@gmail.com
By using our services, you acknowledge and agree to this Privacy Policy and its terms.