SG HOSPITALITY CONSULTING & SERVICES
Payment Terms:
- Booking Confirmation requires 50% advance payment.
- Balance payment to be process 07 days prior to tour.
- Payment refunds will take 15 working days, refunds are purely based on the SGH Cancellation policy.
- Booking Terms & Conditions
Content Accuracy
We reserve the right to change any brochure information before or after your booking the tour due to any events beyond our control. Incase if we are aware of any changes suitably in advance we will notify you at the time of booking, otherwise our Manager or Local representative will inform you of the changes. Major road works or floods, landslides may necessitate route changes in the itineraries, the resort/hotel/restaurants may close or change management. All of these may cause us to make changes in the itineraries.
SGH team will share the detailed itinerary, price inclusions & exclusions, special notes etc. in email/whats app.
SCOPE OF ACTIVITY
We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, Hotel, Transport or any other facility or service mentioned in this itinerary. We take care in selecting all the ingredients in your holiday; but because we only select and inspect them and have no control in running of them, we cannot be responsible for mechanical fault or any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping company, coach owner/ Transport operator who are the company’s independent contractors arising outside our normal selection and inspection process.
AMENDMENTS / CANCELLATIONS
If the guest wants to amend or cancel his/her booking because of whatsoever reasons including death,accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client:
Please note Cancellation / Amendment request needs to reach us in writing. Any amendment received after booking will be treated as cancellation. The Cancellation Policies are as follows.
Between 10-20 Days – 50% of the transport/tour/package/room charges
10 prior to the departure date/No show – 100% charges
DISCLAIMER
The Client agrees and acknowledges that they consent to participate in the excursion activities (boat rides, ferry rides, snorkeling etc. which is included in the tour) without any obligation from the Company. Client confirms that he/she is medically fit to participate in all activities involved in excursion activities & fully accept my personal responsibility of my safety.
SG HOSPITALITY CONSULTING & SERVICES shall not be liable for any physical injury or loss of life caused to the Client due to such participation.
Law & Jurisdiction: For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Ooty, Tamilnadu, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India
Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Guest and shall become the only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated.